FAQ

Frequently Asked Questions (FAQ):

1. How can I contact customer service?
You can reach our customer service team by emailing us at [email protected.

2. What payment methods do you accept?
We accept PayPal for online purchases (for now).

3. Do you offer international shipping?
Not yet, we are working on it.  

4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

5. What is your return and exchange policy?
Please refer to our Return and Exchange Policy section for detailed information on our policies and procedures.

6. Do you offer gift wrapping services?
No, hope to have it in the future.

7. Can I request a custom or personalized piece of jewellery?
No

8. How can I stay updated on new product releases and promotions?
You can sign up for our newsletter on our website to receive updates on new product releases, promotions, and exclusive offers.

If you have any other questions or concerns, please feel free to contact our team. Thank you for shopping with us!